PO Box 28287
Telephone: 0131 662 6988
Fax:0131 667 8175

23 Cramond Glebe Rd
Cramond Village
Telephone: 0131 336 1619

Free EnquiryOptions For Employment Dispute Resolution

Dispute resolution can be a tricky one Ė but what you need to understand as an employer is that your employees do have the legal right to complain and follow a grievance procedure if they are unhappy in the workplace. Therefore, you should ensure that you deal with every dispute seriously, and in the correct way. A specialist employment lawyer can help guide you through the process, should you need support. It is always a good idea to consult with a lawyer in any circumstances of slight uncertainty. If you deal with an employment dispute in the wrong way this will reflect extremely badly upon you.

Resolving An Employment Dispute

To ensure that you and all of your employees understand what will happen if a dispute occurs, you should have procedures put in place to follow in these circumstances.

  • If an employer has a problem with the actions of an employee they will follow a disciplinary procedure.
  • If an employee has a problem with the actions of their employer, they will follow a grievance procedure.

It is important that you respect the procedures that you have in place. However, prior to engaging in formal proceedings it may be preferable to try your best to resolve the issue amiably between you and your employee. If a matter has been raised it may only need simple acknowledgement and action to be able to work towards a mutually accepted resolution.

Should you fail to resolve the employment dispute in an informal manner you will need to engage in the appropriate resolution process. Depending on the situation, different resolution techniques may be appropriate.

1. Mediation: When you engage in mediation the disputing parties will have a discussion with a mediator present. The mediator will be an impartial individual. They will not offer their opinion on the matter, nor will they resolve the matter for you. Their role is simply to ensure that both parties have a chance to speak and express their point of view. The resolution will be agreed between yourselves.

2. Arbitration: both parties must agree to Arbitration. If you have written this into your employees contract, the will have already agreed to the use of this technique. When arbitration takes place a chartered arbitrator will look at all the evidence pertaining to the case and will make a legally binding decision regarding how to resolve it.

3. Tribunal: a case will have to be taken to a tribunal if it is your preferred process of dispute resolution or in the case that other resolution techniques have failed.

Need An Expert Employment Law Solicitor in Scotland?

Please call us on 0131 662 6988 or 0131 336 1619 or complete our online enquiry form.



"Faced with a complex industrial dispute involving three parties, Callander Golf Club called on the expertise of The Work Ethic to help resolve the situation. Sound legal advice backed by high-level negotiating skills led to an out-of-court settlement to the satisfaction of the Firmís clients."

J Morrison, Callander Golf Club


"Hi Stan

I would like to thank you so much for everything you did for us. It was also my pleasure to know a gentleman like you.

Looking forward to seeing you in better occasions.

All very best,


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